Phoenix Intelligent Data offers a stable, on-site, data management solution utilising smart equipment that is integrated into your existing infrastructure. The solution analyses, investigates and reports on the information gathered and integrates back into your business processes, giving your organisation real-time, on-demand, valuable information so you can react without disrupting operations.
Integration into your business processes could include the following scenarios:
Client Relationship Management (CRM) Systems
When integrating data into your CRM system, notifications of live events by way of a trouble ticket will be automatically created. The ticket would notify and dispatch crews to repair potential problems. Once fixed, the data fed back into the CRM system would close the ticket.
Event Escalation Systems
Another way to utilise data effectively is to feed it into an event escalation system. Data could escalate an event from one level to the next based on the type of information received. As the event escalates, various stakeholders within an organisation would be notified.
Billing Systems
Integration into your automated billing system will automate the billing and payments of customers. Automatic billing could be set up based on usage, where a report is pulled periodically, and the bill automatically generated and sent to customers.
Enterprise Resource Management (ERM) Systems
Resource planning becomes simpler when you’re able to conveniently pull regular usage reports. ERP keeps track of a wealth of information, including payroll, raw materials, purchase orders, and capacity for production.
Procurement / Purchasing Systems
Easily track the usage of goods and services and maintain inventory. The data received could automatically send purchase orders to replace inventory when stock is low.
The system uses industry standard methods by way of an open integration API, this allows the data to be easily integrated across the whole organisation. Think of your Human Resources linked to Finance, who’s linked to Procurement and so on. The Phoenix Intelligent Data system places no restrictions on integrating with other systems as there are no individual license fees. We’re able to simply and efficiently merge our system with your existing infrastructure and report on exactly what you want.
We don’t offer you a product, we offer you a mindset! A new resource called data that has been unutilised and untapped for far too long. This gold mine serves information in real-time, integrating into existing business platforms, allowing you to be proactive instead of reactive.
Phoenix Intelligent Data offers a full service and unique application aimed at the small to medium-sized enterprises. Our mature system has been developed and perfected over seven years guaranteeing quality performance and affordability. We collate and present data in a useful way. Get in touch to find out how big data can support your business.
